o777 Privacy Policy

This Privacy Policy ("Policy") applies to all users of the o777 platform. When you open an account on o777, use our services or contact us, you are considered to have accepted the terms of this Policy. Reading our Terms and Conditions together with this Privacy Policy will give you a full understanding of the agreement.

1. Types of Information Collected

o777 collects two types of information from its users — information provided directly and information collected automatically. Details of each type are given below.

1.1 Information Provided Directly

When you register on o777 or manage your account, the following information is collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (where identity verification is required)
• Financial transaction details: bKash, Nagad, Rocket or Upay account numbers
• Login credentials: username and encrypted password

1.2 Information Collected Automatically

When you use the o777 website or app, our system automatically collects certain technical information:

• Device type, operating system and browser version
• IP address and network information
• Site usage patterns, pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2. Purpose of Data Collection

o777 collects and uses personal information only for specific and legitimate purposes. These purposes are:

• To create, verify and manage accounts
• To process deposit and withdrawal transactions
• To provide applicable bonuses and promotional offers
• To prevent financial fraud and unauthorised access
• For platform security and technical improvement
• To resolve user complaints and support requests
• To comply with applicable legal and regulatory obligations

If your personal information is used for any purpose beyond those stated above, you will be informed in advance and your consent will be obtained where required.

3. Data Storage and Security

o777 uses industry-standard security technologies to keep your information safe. Our security measures include:

3.1 Encryption and Network Security

All data transfers are encrypted using SSL (Secure Socket Layer) technology. Firewalls and anti-intrusion systems operate continuously to protect our servers and databases. Passwords are never stored in plain form — only encrypted hashes are kept.

3.2 Access Control

Access to your personal information is restricted to authorised staff only, who are bound by professional confidentiality obligations. Third-party contractors or service providers can access only the information necessary to carry out their designated tasks.

3.3 Data Retention Period

Information is retained for as long as your account is active and for the period required to meet applicable legal obligations. Even after an account is closed, financial transaction records may be kept for a specified period.

4. Sharing Information with Third Parties

o777 does not sell, rent or exchange your personal information for any commercial purpose. However, limited information may be shared with third parties in the following circumstances:

• Transaction information necessary for payment processing with bKash, Nagad, Rocket and Upay
• With technology service providers that support platform operations, who work under confidentiality agreements
• With law enforcement agencies where required by applicable law or a lawful authority order
• With audit bodies to investigate fraud or ensure account security

In any circumstances other than those listed above, your explicit consent will be obtained before your information is shared with a third party.

5. Cookie Policy

The o777 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the site.

5.1 Use of Cookies

• Essential Cookies: To maintain login sessions and ensure security
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To monitor and improve site performance

You can control or disable cookies from your browser settings, but this may affect some features of the site.

6. User Rights

o777 recognises and upholds the following rights for its users regarding data protection:

6.1 Right to Access Information

You can request a copy of the personal information held in your account at any time. This request can be made via live chat or email.

6.2 Right to Correct Information

If there are any errors or inaccuracies in your information, you can request a correction. We will make the correction promptly after verifying the accurate details.

6.3 Right to Request Deletion

Where there is no legal obligation to retain it, you may request that your personal information be deleted. However, for active accounts, certain information is essential for providing the service.

6.4 Right to Object to Processing

You may object to the processing of your information for certain purposes. In particular, you are given the option to opt out of marketing communications at any time.

7. Protection of Minors' Privacy

o777 strictly does not allow persons under 21 years of age to open an account or use the service. Age verification is in place during the registration process. If any minor's information is collected, it will be deleted immediately. In line with our Responsible Gaming Policy, protecting minors is one of our primary priorities.

8. International Data Transfers

o777 may in some cases process data on international servers as required to operate its services. For any such transfer, we ensure that adequate data protection measures are in place in the destination country or server, and that the standards described in this Policy are maintained.

9. Third-Party Links and Services

The o777 platform may occasionally contain references to third-party services such as payment gateways or software providers. These third parties have their own privacy policies and o777 has no control over their collection or use of information. We are not responsible for the privacy practices of these third parties.

10. Policy Changes and Notification

o777 reserves the right to update this Privacy Policy at any time. For significant changes, we will display a notice on the platform or notify you directly via your registered mobile number and email. You are encouraged to read the latest version of this Policy regularly.

Continuing to use o777 after any changes are made will be considered acceptance of the updated Policy.

11. Contact and Complaints

If you have any questions, concerns or complaints about this Privacy Policy, you can contact us:

• Live Chat: 24 hours, 7 days a week
• Email: [email protected]

Our support team provides service in both Bengali and English. You can also find brief answers to privacy-related questions on our FAQ page.